Executive Director

ROLE AND ESSENTIAL FUNCTIONS

• Establish, foster and grow relationships with key stakeholders including state/program representatives, third party case worker organizations, key decision makers within local, state and national agencies, and advocacy groups
• Develop strategies to support the growth of existing and new programs through marketing, education and community outreach to potential recipients and social services organizations
• Act as liaison between the funding entity and client; communicate any opportunities and/or issues that may directly impact the client or client
• Assist with contract renewals, expansions and contract outcomes; communicate changes that may impact services received and services rendered in a timely and efficient manner
• Supervise a staff, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, and developing goals as well as procedures to ensure achievement of goals
• Understand and stay up to date on the program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders
• Represent client publicly at events such as conferences, trade shows, forums, stakeholder groups, pre-bidders, etc., which may require public speaking in order to actively market services to the general public
• Report program statistics and information to key stakeholders through survey results and regular reporting as necessary
• Provide one on one and/or group training and support to enrolling employers, employees and contract partners on a regular basis and as needed/requested
• Organize, structure, and schedule one on one or group training sessions to meet the needs of the client
• Work a flexible work schedule, including but not limited to weekends, week nights and holidays
• Travel up to 60%, including overnight, to meet with customers, contract partners, and state level representatives
• ALL client employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

QUALIFICATIONS

REQUIRED KNOWLEDGE AND SKILLS

• Advanced computer knowledge using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs
• Demonstrates excellent organizational skills, attention to detail, time management, task oriented
• Good interpersonal communication skills
• Patience, perseverance, and follow through skills
• Ability to handle conflict and problem solve
• Ability to prioritize and handle multiple demands successfully
• Experience working with multiple applications

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Social Sciences or other related field, or equivalent years of experience in social services, relationship/account management or program management
• Prior experience managing and supervising team members
• Must have the ability to work remotely
• Must be able to work a flexible work schedule, including but not limited to weekends, week nights and holidays
• Maintain valid driver’s license within state of residence and valid automobile insurance

COMMUNICATION SKILLS

• Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
• Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
• Ability to maintain confidentiality
• Ability to speak in public, including trainings
• Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully

RESPONSIBILITIES AS A TEAM MEMBER

• Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the “system” if not warranted
• Demonstrates excellence in work standards, is tenacious in completing tasks
• Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
• Works well with other team members and departments
• Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
• Requests support from team with ample time to accommodate the support request in order to meet deadlines
• Ensures effectiveness in processes to achieve/seek best practice

To apply send resume to kris@professionalrecruiterinc.com