Learning & Development – Training Specialist
Location: Phoenix, AZ
As an experienced Learning & Development – Training Specialist with over 10 years of expertise, you will play a pivotal role in delivering and executing comprehensive L&D strategies. Your wealth of experience will be a driving force in achieving organizational excellence and employee growth. This role demands a superior skill set, encompassing excellent communication (both written and verbal), exceptional organizational capabilities, and highly effective interpersonal skills. You should excel at interacting with and influencing individuals across all levels of the organization.
As the ideal candidate, you thrive in a fast-paced, dynamic environment, demonstrating a proactive approach and a strong team ethic. You are adept at working in a cross-functional environment, coordinating priorities and initiatives, troubleshooting and analyzing complex problems, and leading multiple projects concurrently while consistently meeting deadlines.
In this role, you will have the opportunity to contribute your extensive experience and skills to drive the organization’s learning and development efforts:
- Chatbot Content Management: Develop and maintain content for chatbot communication while continuously monitoring and improving chatbot performance.
- Training Administrator Leadership: Lead the LMS training administrator team, overseeing and facilitating learning activities that reflect the company’s unwavering commitment to employee growth.
- Orientation Expertise: Conduct and deliver New Employee Orientation/Arrival Orientation, and efficiently manage training resources to ensure the seamless assimilation of new employees into the organization.
- Training Material Development: Craft comprehensive training materials, including course content, presentations, and e-learning modules.
- Resource Management: Identify, qualify, manage, and leverage internal and external training resources to meet the organization’s diverse training needs.
- Strategic Planning: Create detailed working plans and schedules, strategically allocating resources to support L&D goals effectively.
- Employee Support: Provide invaluable support and guidance to employees, managers, and trainers on all training-related matters, ensuring a holistic approach to employee development.
- Logistics Management: Oversee training logistics, including scheduling, venue selection, and equipment setup, guaranteeing a seamless training experience.
Your extensive qualifications will set you apart:
- Language Skills: Proficiency in both Mandarin and English is preferred, enabling effective communication on a global scale.
- Educational Background: A Bachelor’s degree is a minimum requirement, while a Master’s degree is highly preferred.
- Technical Competence: Mastery of the MS Office suite, including advanced MS Excel skills (formulas, pivot tables, etc.), MS PowerPoint, Outlook, and training systems.
- LMS Proficiency: Current working knowledge of corporate training systems, methodologies, and the ability to provide data-driven support for implementations. Experience with SAP SF LMS is a significant advantage.
- Skill Set: Proficiency in instructional design, global project coordination, data analysis, critical thinking, and an acute attention to detail.
To apply send resume to [email protected]